Shipping policy

Store Name: Riad Rustic
Email: riadrusticllc@gmail.com

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation email with shipping details.

Shipping Time

Estimated delivery times:

Domestic Shipping: 3–7 business days
International Shipping: 7–15 business days

Please note that delivery times are estimates and may vary depending on your location and external factors.

Shipping Costs

Shipping fees are calculated at checkout based on your location and order size
Any applicable customs duties or taxes are the responsibility of the customer

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package.

Delays

We are not responsible for shipping delays caused by:

Courier issues
Customs clearance
Incorrect shipping information provided by the customer

Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us at riadrusticllc@gmail.com within 7 days of delivery. We will do our best to resolve the issue.