Refund policy
Store Name: Riad Rustic
Email: riadrusticllc@gmail.com
Return Period
At Riad Rustic, we want you to be satisfied with your purchase. If you wish to return an item, you have 14 days from the date of delivery to request a return.
Eligibility for Returns
To be eligible for a return:
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The item must be unused and in the same condition that you received it
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The item must be in its original packaging
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Proof of purchase is required
Non-Returnable Items
Certain items cannot be returned, including:
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Gift cards
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Downloadable digital products
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Items marked as final sale
Return Process
To initiate a return, please contact us at riadrusticllc@gmail.com with your order details.
Once your request is approved, we will provide instructions on how to return your item.
Refunds
After receiving and inspecting your returned item:
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If approved, a refund will be issued to your original payment method
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Please allow several business days for the refund to be processed
Partial Refunds
In some cases, only partial refunds may be granted (if applicable):
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Items not in original condition
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Items damaged or missing parts not due to our error
Shipping Costs
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Customers are responsible for return shipping costs
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Original shipping costs are non-refundable
Contact Us
If you have any questions about our Return & Refund Policy, please contact us at:
riadrusticllc@gmail.com